Sep 23, 2021 · Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card. * If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).. "/>
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